Support
Help when you need it.
Setup, the app, sign-in details, your plan — one team, plain language, no scripts.
Talk to us
WhatsApp support
The fastest way to reach the MNR PLAY team. Send us the device you watch on and what you're seeing on screen, and we'll take it from there.
WhatsApp support — contact details coming online. In the meantime, the setup guides and FAQ cover the most common questions.
Prefer email? support@mnrplay.com
Billing or subscription question? billing@mnrplay.com
What do you need?
Four things we help with most
Setup help
Getting MNR PLAY onto your television, streaming stick, phone or tablet. Pick your device and follow the same five steps.
Choose your device →App and install help
Trouble with the Downloader code or the install, or unsure which app your device uses? Start here.
How to install MNR PLAY →Sign-in and account help
Sign-in details are emailed to you once your MNR PLAY account is ready. If they aren't accepted, we'll check them with you.
Read the FAQ →Billing and plan help
Questions about your plan, experience packs or billing cadence. Plans are chosen and paid for here on the website.
View plans →Connections
Your plan covers the TVs and devices authorized to use MNR PLAY. Choose a connection for each TV or device you want to use. Signature Family covers 3 paid devices and includes a 4th authorized device free. Need a 5th device? Add an Extra Connection for $9.99/month or $79/year.